Churchill Mortgage undergoing “complete digital transformation”

HousingWire | January 28, 2020

Churchill Mortgage just had its best year ever, with more than $2.2 billion in mortgage originations in 2019, and now, the company is completely overhauling its mortgage process. Churchill, which provides conventional, Federal Housing Administration, Department of Veterans Affairs and Department of Agriculture mortgages in 46 states, announced Tuesday that it is partnering with Infosys to “re-engineer its processes to dynamically change the way (the lender) does business in a significant way.” According to Churchill, its partnership with Infosys will lead to a “complete digital transformation” at the company. The company added that the partnership aims to “provide the lowest cost in the market to put loans on the books, the highest level of efficiency in terms of loans per person, and the highest level of customer satisfaction and engagement measured by multiple market sources.” According to Churchill, the partnership will allow the company to “serve more people and compete with the largest lenders and fintechs by leveraging the most modern technology available today, such as AI and robotics.”

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