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‘Real estate as a service’ now one of the hottest trends in North America: experts

November 28, 2019 / Joannah Connolly

One of the hottest trends in North American real estate is “real estate as a service” (REaaS), a Vancouver audience was told at the Urban Land Institute’s November 26 launch of its 2020 Emerging Trends in Real Estate report, compiled by PwC. Integral to this trend is putting tenant, customer and resident experience at the heart of real estate design. This means commercial and residential real estate has evolved to offer customers and residents more than the space alone, adding on layers of experience and amenities that go beyond the physical floorplan.