On March 01, 2023, a leading real estate organization, MAXX Properties, plans to implement software to manage all post-resident accounts receivable by Pay Ready, a multifamily premier post-resident payment system.
Chief Operating Officer of MAXX Properties, Genevieve Bauer, joined the organization last August and focused on maximizing the cash flow and value. With more than 9,300 units and a growing inventory, Gen was aware that technology was the key to maximizing yield. With her years of expertise in strategic property management operations, she thought back to the times she had worked with Pay Ready as a supplier.
Pay Ready's platform redefines the post-resident recovery process of MAXX Properties. The platform integrates with the property management software and controls the move-out process. Its automated messaging is augmented with human interactions and follow-up. Within the CRM, the onsite teams now have a centralized repository for their notes, which can be tracked and reported in real-time. With this platform, the owners and operators can have a robust solution and customized and empathetic brand communication for residents from the start, along with a simplified payment process and final payment arrangements.
Chief Operating Officer at MAXX Properties, Genevieve Bauer, said, "Making the decision to switch to Pay Ready was simple. MAXX Properties needed to centralize its post resident recovery efforts and have true insight into the data. Pay Ready's platform provides advanced technology along with real-time data and key metrics to give our operations' team the ability to make informed data-driven decisions, moving our business forward while maximizing our post resident recovery receivables."
(Source – Business Wire)
About MAXX Properties
Based in Harrison, New York, MAXX Properties is a privately held company comprising commercial, multifamily, and cooperatives. It was established in 1936 under the fourth generation of Wiener family leadership. Its portfolio consists of 39 communities containing 9,351 owned multifamily units in six states, 992 sponsor units and 32 managed cooperative units in New York. In addition, the company offers a wide range of training and educational courses specifically designed to equip teammates with the skills needed to deliver exceptional service to residents.